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Privacy policy

In compliance with the obligations established in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee From the Digital Rights and Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, you are provided with information regarding the processing of your personal data:

Who is responsible for processing your data?

Headline: One Hundred Percent Natural Experiences – G75422766
Address: Calle Rusia 1, 5º B | 28022 | Madrid | Spain
Phone: 639 107 501
Email: info@100x100-ne.org
Website: www.100x100-ne.org

If you have any questions, please contact Cien x Cien Natural Experiences at: info@100x100-ne.org

Our customer service hours are from 9:00 AM to 9:00 PM Monday through Friday, and from 10:00 AM to 2:00 PM on Saturdays. You can contact us in any way that is convenient for you.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of any changes.

If you are part of any of the following groups, please consult the information:

WEBSITE OR EMAIL CONTACTS

What data do we collect through the Web?

We can anonymize your IP address, operating system, browser, and even the duration of your visit. If you provide information in the contact form, you will identify yourself so we can contact you if necessary.

For what purposes will we process your personal data?

  • Respond to your inquiries, requests, or petitions.
  • Manage the requested service, answer your request, or process your petition.
  • Information by electronic means, concerning your request.
  • Commercial information or information about events via electronic means, provided there is express authorization.
  • Perform analysis and improvements on the Web regarding our products and services.  Improve our business strategy.

What is the legal basis for processing your data?

Acceptance and Consent of the Data Subject: In cases where a form needs to be completed to submit a request, clicking the “submit” button will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy. All our forms use an asterisk (*) to indicate mandatory fields. If you do not provide information in these fields, or do not check the privacy policy acceptance box, the information will not be submitted. It typically follows this format: “□ I am over 14 years old and have read and accept the Privacy Policy.”

CUSTOMERS

For what purposes will we process your personal data?

  • Budget preparation and its monitoring through communication between both parties.
  • Information by electronic means, concerning your request.
  • Commercial information or information about events via electronic means, provided there is express authorization.
  • Manage administrative, communications, and logistics services performed by the Manager.
  • Billing and timely tax filing.
  • Perform the corresponding transactions.
  • Management of control and recovery.

SUPPLIERS

For what purposes will we process your personal data?

  • Information by electronic means, concerning your request.
  • Commercial information or information about events via electronic means, provided there is express authorization.
  • Manage administrative, communications, and logistics services performed by the Manager.
  • Billing.
  • Perform the corresponding transactions.
  • Invoicing and timely tax filing.
  • Management of control and recovery.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent by contacting us or offering us your products through any means.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

  • Respond to your inquiries and requests  or requests.
  • Manage the requested service, answer your request, or process your petition.
  • Connect with you and build a community of followers.

What is the legal basis for processing your data?

The acceptance of a contractual relationship within the social network environment, in accordance with its Privacy Policies:

How long will we keep personal data?

We can only view or delete your data in a restricted manner if you have a specific profile. We will process it as long as you allow us to by following us, being friends, or clicking “like,” “follow,” or similar buttons. Any correction of your data or restriction of information or posts must be done through your profile or user settings on the social network itself.

Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the data subjects. If If you provide us with third-party data, you must first inform and obtain consent from those individuals, or otherwise, you will exempt us from any liability for failure to comply with this requirement.

And data about minors?

We do not process data from minors under 14 years of age. Therefore, refrain from providing it if you are not that age or, where applicable, from providing data of third parties who are not of the aforementioned age. Cien x Cien Natural Experiences disclaims any responsibility for the breach of this provision.

Will we communicate electronically?

  • They will only be carried out to manage your request, if it is one of the contact methods you have provided us with.
  • If we conduct commercial communications, they will have been previously and expressly  authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all available technical means and measures at our disposal, according to the state of the art, to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To whom will your data be communicated?

Your data will not be shared with third parties, except as required by law. Specifically, it will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of services rendered or products purchased, as well as to data processors necessary for the execution of the agreement. In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be shared with that platform or processed within its environment, always with maximum security. When we instruct them, the web development and maintenance company, or the hosting provider, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

Any international data transfer when using American applications will have the appropriate guarantees required by the GDPR, which ensures that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the correction of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep it in accordance with current regulations.
  • To transfer your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority, if you believe we have not handled your request correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we would appreciate it if you let us know so we can keep it updated.

Do you want a form to exercise your rights?

  • We have forms for exercising your rights, ask us for them by  email, or if you prefer, you can use those developed by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or accompanied by a photocopy of the DNI (National Identity Document).
  • If someone is representing you, you must attach a copy of their ID, or have them sign with their electronic signature.
  • Forms can be submitted in person, by mail, or by email to the Address of the Responsible Person at the beginning of this text.

How long does it take us to respond to your exercise of rights?

It depends on the law, but at most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.

Shall we have cookies?

If we use cookies other than those that are necessary, you can consult the cookie policy at the corresponding link from the homepage of our website.

How long will we keep your personal data?

  • Personal data will be retained as long as you remain affiliated with us.
  • Once you unlink, personal data processed for each purpose will be retained for the legally stipulated periods, including the period in which a judge or court may request it, taking into account the statute of limitations for legal actions.
  • The processed data will be kept until the aforementioned legal deadlines expire, if there is a legal obligation to retain it, or, if no legal deadline exists, until the interested party requests its deletion or revokes the granted consent.
  • We will keep all information and communications regarding your purchase or the provision of our service for the duration of the product or service warranties, in order to handle potential claims.
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